Returns & Exchange Policy:

If you are not 100% satisfied with the product that you have received, you may exchange it for a different product within 7 days of receiving it IF you meet all the requirements as follows.

Return & Exchange Requirements

  • Merchandise must be returned in its original state. Hair that has been worn or used in any way, dyed or bleached, has damaged wefts, length or volume modified, or have any alterations done will not be accepted for return or exchange.
  • Seal must NOT be tampered with in any way. (Unsealed, ripped, etc.)
  • Product must be in original packaging.
  • Must be within the allotted time period of 7 days after receiving merchandise.

Mercys Hair Extensions has the right to refuse the exchange of any product if the above conditions are not met.

Customers are responsible for all shipping cost (both shipping to you and any return shipping to us).

NOTE : WE DO NOT ACCEPT RETURN THAT ARE OVER 30 DAYS OLD AND USED HAIR

No refunds, all sales are final.

Product must be exchanged for something of equal or greater value.

Return & Exchange Requirements